WhatsApp Business new features

[ad_1] On September 20, Meta, at the Conversations event in Mumbai, announced a set of new features for WhatsApp Businesses to enable them to build in-chat experiences for seamless interactions with their customers. Three features announced during the event were WhatsApp multiple payment options, Meta Verified badges, and WhatsApp Flows. And while the first two are easy to understand, the third feature has generated both curiosity and confusion in users. So, what exactly is WhatsApp Flows and how does it work? Let us take a closer look.What is WhatsApp FlowsWhatsApp has explained in its blog post, “We're launching Flows so businesses can offer more experiences like quickly choosing your train seat, ordering a meal, or booking an appointment – all without leaving your chat. With Flows, b...

[ad_1] WhatsApp Business app, which has over 200 million user base, will soon be able to create Facebook and Instagram ads to find and connect with new customers, without needing a Facebook account, Founder and CEO at Meta Mark Zuckerberg announced on Tuesday."We're also announcing new paid messaging features so small businesses can reach customers more efficiently," the Meta head posted on his Facebook handle. To leverage the feature, all just businesses need to get started is an email address and a form of payment. When people click on an ad, it opens a chat on WhatsApp so they can ask questions, browse products and make a purchase. According to WhatsApp Business, these ads are one of the most powerful ways to drive potential customers to message them on the platform and this will ope...

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WhatsApp Flows: What is this new automation tool and how does it work?

WhatsApp Business brings feature making it easier for small businesses to connect with customers