Ecommerce consumers add to cart while AI helps logistics and supply chain deliver
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How many of us, on a daily basis, browse through thousands of online products, add them to the cart, and then proceed to pay with little thought to how the delivery system works? Then we wait for the package with little patience. And if it does not arrive on time, we curse the logistics and supply chain system.Logistics companies have been facing challenging times with events like the pandemic raking up online shopping or the Russia-Ukraine conflict disrupting trade routes. Artificial Intelligence, which has recently been stealing the limelight from other emerging tech (read ChatGPT), has been not just a lifesaver but also revolutionary for the logistics industry. Consumer behaviour and ecommerce have a lot to do with this infusion of automation into the logistics and supply chai...