Over half of consumers claim facing subscription trap, hidden charges in app purchases: Survey
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Over half of the consumers surveyed have experienced subscription traps, hidden charges and other dark patterns on purchasing apps or other software through their mobile application stores, online research firm LocalCircles said on Monday.LocalCircles during the survey came across instances where the consumer opted for a free app or one-time service but later was drawn into a subscription service. The Central Consumer Protection Authority (CCPA) on November 30 issued a gazette notification to ban dark patterns. The government has identified 13 types of dark patterns which include false urgency, basket sneaking, confirm shaming, forced action, subscription trap, interface interference, bait and switch, drip pricing, disguised advertisement, nagging, SaaS (software as a service) bi...