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Uber Is Developing an AI-Powered Chatbot to Integrate Into App

2Aug

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Uber Is Developing an AI-Powered Chatbot to Integrate Into App

[ad_1] Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks.“We're working on it right now,” Chief Executive Officer Dara Khosrowshahi said Tuesday in an interview on the Bloomberg Technology show. He didn't provide details on the specifics of what the chatbot would be capable of doing, but highlighted the ways Uber currently uses AI in its business. “We have been working with machine learning, artificial intelligence systems for years and years,” he told Emily Chang. “Every time you get matched up with a car or a courier, there are algorithms making that happen, from the time of day, distance, all...

Workers most exposed to AI have little fear, survey shows

[ad_1] The most exposed US workers to tasks that artificial intelligence can perform well largely don't feel their jobs are at risk.Those employees — many of whom work in information, technology and professional services — say that the technology will help them more than hurt, according to a Pew Research Center survey released Wednesday. Those with greater exposure tend to be well educated, earn higher wages and are more likely to be women rather than men. “Asian adults, college graduates and upper-income workers were more likely than other workers to say they think the use of AI in the workplace over the next 20 years will help more than hurt them personally at the workplace,” according to the Pew report. Men were twice as likely to be hopeful about AI than women, the report showed.The...

Women workers to be hurt more than men by AI wave, McKinsey says

[ad_1] Women have more to worry about than men from a coming wave of automation and artificial intelligence that could replace almost a third of hours worked across the US economy.That's one of the takeaways from a new report by the research arm of consultants McKinsey & Co. that examines US labor-market trends through the end of 2030. It calculated that women are 1.5 times more likely to need to move into a new occupation than men during that period. The reason: They're over-represented in the industries with lower-wage jobs the report reckons will be most impacted by automation, including office support and customer service. Blacks and Hispanics will also be adversely affected as demand for food and production workers shrinks. In all, the McKinsey Global Institute said that at lea...