Tag: artificial intelligence job

Wendy’s Turns to AI-Powered Chatbots for Drive-Thru Orders
Technology

Wendy’s Turns to AI-Powered Chatbots for Drive-Thru Orders

[ad_1] Wendy's Co. will begin testing an artificial intelligence-powered chatbot next month that will talk to customers and take drive-thru orders, becoming the latest fast-food chain to employ the technology.The system, powered by Google Cloud's AI software, will be as natural as talking to an employee and has the ability to understand speech and answer frequently asked questions, the company said. Wendy's is one of several restaurants incorporating AI and automation to improve customer service, while grappling with labor shortages. What's more, drive-thrus have surged in popularity during the pandemic, with the chain saying 80% of its customers prefer ordering that way. This “creates a huge opportunity for us to deliver a truly differentiated, faster and frictionless experience for ou...
AI could replace 80% of jobs ‘in next few years’: expert
Technology

AI could replace 80% of jobs ‘in next few years’: expert

[ad_1] Artificial intelligence could replace 80 percent of human jobs in the coming years -- but that's a good thing, says US-Brazilian researcher Ben Goertzel, a leading AI guru.Mathematician, cognitive scientist and famed robot-creator Goertzel, 56, is founder and chief executive of SingularityNET, a research group he launched to create "Artificial General Intelligence," or AGI -- artificial intelligence with human cognitive abilities. With his long hair and leopard-print cowboy hat, Goertzel was in provocateur mode last week at Web Summit in Rio de Janeiro, the world's biggest annual technology conference, where he told AFP in an interview that AGI is just years away and spoke out against recent efforts to curb artificial intelligence research. - As smart as humans? -Q: How far are w...